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You are a saver

You have lost the password for your secure online account.

Click on “Forgot your password? (Savers)” below, and follow the instructions. Depending on the information we have in our database, you can choose to receive your password by e-mail, SMS or post.

Forgot your password? (Savers)

You have a question about your employee savings plan or about your online account:

  • By e-mail: support.client.hsbcee@s2e-net.com
  • By phone: +33 (0)1 49 37 80 58 (call charges depend on the operator)
    A voice server is available 24/7. Our customer service advisors are also available to answer your questions from Monday to Friday between 8.30am and 7.00pm.
    Note: some companies have a dedicated phone number for their savers. If this is the case, the number is indicated on your statement.
  • By post:
    HSBC Epargne Entreprise
    TSA 20001
    93736 BOBIGNY CEDEX 09
    France